pasa71 Privacy Policy

When you register, use, or interact with the pasa71 platform, we may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, national identity document number, and any other documentation submitted for KYC (Know Your Customer) verification purposes.
• Contact Data: Mobile phone number, email address, and residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Financial Data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), card details (Visa/Mastercard last four digits and expiry), transaction history, deposit amounts, and withdrawal records. We do not store full card numbers on our servers.
• Account Data: Username, hashed password, account preferences, responsible gaming settings, self-exclusion records, login history, and session data.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and referring URL.
• Usage Data: Pages visited, games played, bet history, session duration, click-stream data, and interaction logs.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts, support ticket content, and any documents you voluntarily submit.

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data through our platform, we will delete that data immediately and close the associated account.

pasa71 processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are as follows:

Where we rely on your consent as the lawful basis for processing (for example, sending promotional communications), you have the right to withdraw that consent at any time by contacting our support team or updating your account notification preferences.

pasa71 does not sell your personal data. We may share limited personal data with trusted third-party service providers solely to the extent necessary for them to perform their contracted functions. These third parties include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) — to process your deposit and withdrawal transactions securely.
• Identity verification providers: Third-party KYC and anti-money-laundering (AML) screening services that assist us in verifying player identities and detecting suspicious activity.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studio partners — to deliver the games you play on the platform. These providers receive only the technical session data necessary to run the games.
• Analytics and security platforms: Tools that help us monitor platform performance, detect fraud, and improve the user experience. These services process data under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law or a valid legal request, we may disclose data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction.

All third parties with whom we share personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and not to retain data beyond the period necessary for the task.

pasa71 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and operational requirements. Our standard retention periods are as follows:

• Active account data (identity, contact, financial records): Retained for the duration of the account's existence plus a minimum of 5 years following account closure, in accordance with anti-money-laundering regulations.
• Transaction records: Retained for a minimum of 7 years from the date of the transaction to satisfy financial record-keeping obligations.
• Customer support communications: Retained for 3 years from the date of the last interaction, or longer if the communication relates to an unresolved dispute or legal matter.
• Marketing consent records: Retained for the duration of your consent, plus 2 years after withdrawal of consent as evidence of prior consent status.
• Technical and usage logs: Typically retained for 12 months, unless required for ongoing investigation or legal proceedings.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes.

pasa71 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and analyse how the site is used. The main categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. You cannot opt out of these without impacting platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics Cookies: Help us understand how players navigate and use the platform, which pages are most visited, and where errors occur. This data is used in aggregate form to improve the platform experience.
• Security Cookies: Assist with fraud detection, identify unusual login patterns, and protect your account from unauthorised access attempts.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the performance or functionality of the pasa71 platform. We do not use third-party advertising cookies or allow advertising networks to place tracking cookies on the pasa71 site.

pasa71 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
• Password hashing using industry-standard cryptographic algorithms — we never store plaintext passwords.
• Two-factor authentication (2FA) available for all accounts as an additional layer of login security.
• Restricted internal access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Regular security audits and penetration testing conducted by independent security professionals.
• 24/7 fraud monitoring systems that flag unusual transaction patterns or login anomalies in real time.

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a security breach that is likely to affect your personal data, pasa71 will notify you without undue delay and take immediate steps to contain and remediate the breach.

As a pasa71 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via the platform's live chat or at [email protected]:

• Right of Access: You may request a copy of all personal data pasa71 holds about you, along with information about how it is being used.
• Right to Rectification: You may request that any inaccurate or incomplete personal data we hold about you be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we limit our use of your data in certain circumstances, for example while a dispute is being investigated.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to direct marketing, we will cease processing immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

pasa71 will respond to all data rights requests within 30 days of receipt. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.

pasa71 is a 21+ only platform. We do not knowingly collect, process, or retain personal data relating to any individual under the age of 21. Our registration process includes age verification steps designed to identify and prevent minors from accessing the platform.

If you are a parent or guardian and believe that a minor in your care has accessed or registered on the pasa71 platform, please contact our support team immediately at [email protected]. We will investigate promptly, close the account, and delete all associated personal data. We strongly encourage parents and guardians to use parental control software on shared devices to prevent access to gambling platforms by minors.

The pasa71 platform integrates with third-party game providers, payment gateways, and support tools. While these integrations are necessary to deliver our services, pasa71 is not responsible for the privacy practices of third-party services or platforms. Each third-party provider operates under its own privacy policy and data protection framework.

We encourage you to review the privacy policies of any third-party service you interact with through the pasa71 platform. If you have concerns about how a specific provider handles your data, please contact us and we will endeavour to provide the relevant information or direct you to the appropriate contact.

pasa71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or operational requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify active players via their registered contact details.

Your continued use of the pasa71 platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your personal data. If you have any questions or concerns about this Policy or our data practices, please do not hesitate to contact our support team.